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Home > BehaviourWatch > Frequently Asked Questions > I have forgotten my password

I have forgotten my password

Account & Admin Settings
User Management
Madeleine Taylor
Written by: Madeleine Taylor
Updated 1 year ago

If you have forgotten your password, an admin user can reset this by doing the following:

  1. Go to Admin – User Logins
  2. Tick the checkbox on the left-hand side of the relevant user
  3. Select Reset Password from the Action dropdown
  4. Type in a new password.

Once the password has been reset and you log in to the system, you will be advised to change your password for security reasons.

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