Scope: How to clear your browser history in order to ensure SchoolMoney loads correctly and runs smoothly.
Instructions: If you are having problems loading SchoolMoney, you can usually resolve this by clearing your browser history and cache.
Please note: These instructions are for the Google Chrome browser. If you use Microsoft Edge, please follow these steps instead.
- Press the Control and H key on your keyboard simultaneously

- From the left, select ‘Delete browsing data’

- Set ‘Time Range’ to ‘All time’
- Tick ‘Cached images and files‘ (the other boxes can be un-ticked)
- Press Delete data

- Wait for a few moments for this to complete
- Close any SchoolMoney tabs you have open, and log back in again
You should now find the system runs smoother, but if you experience any further issues please contact support.