• Steps on how to use the Refunds Made report from the Payment Adjustments section.
• Online refunds take up to five working days to appear in the parent’s account.

Click HERE to view our video tutorial!!!

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Instructions

1. Go to the Reports tab from the top.

2. Click on Refunds Made under the Payment Adjustments section.

3. The report gives you details of:

• The payment that has been refunded.
• The amount that has been refunded.
• The method of refund (cash/card/cheque).
• Additional refund details.

4. Use the Filter button from the bottom left to adjust the report to show a different date range (last 7 days by default), specific payments, and specific pupils.