Scope
Steps to prevent users from typing their own messages, limiting them to Message Templates. This only applies to users without Admin Access.
Instructions – Text
- Go to Admin > Options.
- In Text, tick Non-Admin users can only send templates.
- Click Save.
- In the confirmation window, click OK.
- You will return to Home and from this point on, any users without Admin Access will no longer see the Type your Own option in the Select Message drop-down menu in Text.
Instructions – Email
- Go to Admin > Options.
- In Email, tick Non-Admin users can only send email templates.
- Click Save.
- In the confirmation window, click OK.
- You will return to Home and from this point on, any users without Admin Access will no longer see the Type your Own option in the Select Message drop-down menu in Email.