If you’re unable to log in and can’t remember your username or password, please don’t panic!
Firstly you should speak to any of your colleagues who share the same user login as yourself as they may know the username & password you need to log in.
If your colleagues don’t know the username & password, or you don’t share your user login with anyone, speak to a colleague who has Admin access. That colleague will be able to give you your username and/or reset your password for you. They can do this by following the steps below:
- In Teachers2Parents, click the Admin icon in the top right-hand corner
- Select the Users tab
- Look for your username in the list and double-click it
- Delete what is currently in the password field and type in a new one (the new password will need to be at least 6 characters long & include at least 2 numbers)
- Click Save
- You will now be able to log into T2P with your username and new password
We recommend only contacting our support team after exhausting the above options as there will understandably be a delay in our response due to the volume of support cases we are currently experiencing.