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Home > BehaviourWatch > Frequently Asked Questions > I have forgotten my username

I have forgotten my username

Account & Admin Settings
User Management
Madeleine Taylor
Written by: Madeleine Taylor
Updated 1 year ago

An admin user can follow these simple steps to discover your username:

Go to Admin – User Logins – find the relevant profile from the list, the usernames are displayed next to the staff member’s names. Admin Users can also send username reminders by doing the following:

  1. Go to Admin – User Logins
  2. Tick the checkbox on the left-hand side of the relevant user
  3. Select Forgot Username from the Action dropdown.

This will then send an email to the user that will remind them of their username.

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