Teachers2Parents: Add Separated Parents

Scope

Steps on how to include a separated/second priority parent.

Instructions

1. Go to Admin > Contacts.
2. Find the student with separated parents in the list of contacts.
3. Double-click on the student or select them and click Edit to open their Edit Contact window.

4. Copy the separated parent’s mobile number in the 2^nd Mobile field if available.
5. Note the contents of the Year Group and Form field, including spaces and capitalisations, and any Groups they are enrolled in.
6. Click Cancel.
7. Click Add to open the Add Contact window.

8. Type in the Name of the student in the following format: Forename SurnameDAD e.g. John SmithDAD.
9. Fill in the Year Group and Form fields as they appeared in the original contact’s window.
   • Note: If they are not the same as the original’s Year Group/Form, it will create a separate version in the Select Contacts drop-down menu instead of adding the contact to the existing one.
10. If you are using Teachers2Parents Text, enter the separated parent’s mobile number in 1^st Mobile.
11. If you are using Teachers2Parents Email, enter the separated parent’s email address in 1^st Email.
    • Note: If you have additional email addresses for this parent, you can enter them in the 2^nd Email/3^rd Email/4^th Email fields.
12. Tick the Group(s) that the original contact was enrolled in > Save.

13. Refresh the page to return to Home. This new contact will now appear beside the original student when you select the relevant option from the Select Contacts drop-down menu.

• • Note: Because this contact has been added manually, you need to manually update them in Teachers2Parents when their contact details change or the student moves into a new Year Group or Form. Read our guide for further information: Teachers2Parents: Add, Edit, and Delete Contacts.