Teachers2Parents
  • Product Support
    • BehaviourWatch
    • SchoolMoney
    • Teachers2Parents
  • Eduspot Products
    • BehaviourWatch
    • SchoolMoney
    • Teachers2Parents
  • Contact Us
    • Remote Support
Home > Teachers2Parents > Support Articles > Teachers2Parents: Allow Replies from Parents for Text

Teachers2Parents: Allow Replies from Parents for Text

Account & Admin Settings
Allowing Replies
Shaun Knight
Written by: Shaun Knight
Updated 1 year ago

Scope

Steps to allow parents to be able to reply to text messages sent from your school.

Instructions – Text

  1. Go to Admin > Options.

  2. In Text, tick Allow parents to reply to sms.

  1. In the new field Parents Text Replies are Emailed to, you can type in an email address to receive a copy of the parents’ replies to that mailbox. This is optional.

    • Note: That mailbox will receive emails from Teachers2Parents with the subject Parent of [Contact Name] has replied, a copy of the message, the mobile number it was sent from, and the date/time it was received.

  1. Click Save.

  2. In the confirmation window, click OK.

  3. This will return you to Home and going forward your text messages will be sent with a mobile number as the Sender ID instead of the School Name.

  4. You will now have a new icon for Text Replies:

image.png
image.png

  1. Go to Text Replies to see which contacts have replied, the contents of the message, and the date and time it was received. In this section, you can:

    • Tick the checkbox for a reply and click Mark as Un/Read to remove the bold formatting to mark it as read or vice versa.

    • Tick the checkbox for a reply and click Delete to permanently remove it from your account.

    • Tick the checkbox for a reply and click Print Selected to print out a copy of the message or click Print All to print out all the replies currently in your account.

Related content

Support Article
Teachers2Parents: Change Password

Scope Steps to change the password for your user. Instructions

  1. Go to Change Password. ...

Account & Admin Settings
Shaun Knight
Written by: Shaun Knight
Updated 1 year ago
Support Article
Teachers2Parents: Managing Contacts in SIMS

Scope The requirements for how contact data should be set up in SIMS to import into Teachers2Parent...

Account & Admin Settings
SIMS Sync
Shaun Knight
Written by: Shaun Knight
Updated 1 year ago
Support Article
Teachers2Parents: Couldn’t Load Library Error

Scope Steps to complete the installation the SIMS Link v44 or Centrally Link v12 used for updating ...

Account & Admin Settings
SIMS Sync
Shaun Knight
Written by: Shaun Knight
Updated 1 year ago
Support Article
Teachers2Parents: Managing Contacts in Integris

Scope The requirements for how contact data should be set up in Integris to import into Teachers2Pa...

Account & Admin Settings
Shaun Knight
Written by: Shaun Knight
Updated 1 year ago
Support Article
Teachers2Parents: Add, Edit, and Delete Scheduled Text Messages

Scope Steps to manage your scheduled text messages from the Admin section of Teachers2Parents. Ins...

Account & Admin Settings
Getting Started
Scheduled Messaging
Shaun Knight
Written by: Shaun Knight
Updated 1 year ago
Support Article
Teachers2Parents: Import Preferred Names from SIMS

Scope Steps to import preferred names instead of legal names. Instructions

  1. In SIMS, go...

Account & Admin Settings
SIMS Sync
Shaun Knight
Written by: Shaun Knight
Updated 1 year ago
Community Brands UK